Common questions
How It Works.
Prices move with the market through the day. Yours is fixed the moment we agree it, on the phone or at the counter.
The prices on this site are indicative and move with the market. When you call or arrive at the counter, we agree a rate together and it is locked at that moment for your transaction.
Privacy
We handle personal information under the Australian Privacy Principles. Contact details taken for bookings are encrypted at rest, stored in Australia, and purged on schedule. You may request access to, correction of, or deletion of your information at any time.
AML/CTF
Identity is verified before any transaction. We report to AUSTRAC as required by the Anti-Money Laundering and Counter-Terrorism Financing Act. Nothing about your identity is collected by this website.